Franchising
A marketing system revolving around a two-party
agreement, whereby the franchisee conducts business according to the terms
specified by the franchisor
Franchisee
An
entrepreneur whose power is limited by a contractual agreement with a franchisor
Franchisor
The party in
the franchise contract that specifies the methods to be followed and the terms
to be met by the other party
The 20 Fastest-Growing Franchises in 2003
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- Subway
- Curves
- 7-Eleven Inc.
- Kumon Math & Reading Centers
- Jan Pro Franchising Int’l., Inc.
- The Quizno’s Franchise Co.
- Jani-King
- Coverall Cleaning Concepts
- Liberty Tax Service
1 10. Jazzercise Inc.
- RE/MAX
Int’l., Inc.
- Jackson
Hewitt Tax Service
- Choice
Hotels Int’l.
- WSI
Internet
- Dunkin’
Donuts
- Action
Int’l.
- Baskin-Robbins
USA Co.
- Great
Clips, Inc.
- Rezcity.com
- The UPS
Store
The
Pros and Cons of Franchising
Advantages
·
Proven line of
business
·
Pre-qualification
of franchisee
·
Training
·
Franchisor-provided
·
Financial
assistance
·
Franchisor
assistance
·
Operating
benefits
·
Franchisor-aided
Limitations
·
Franchise
costs
·
Initial
franchise fee
·
Investment
costs
·
Royalty
payments
·
Advertising
costs
·
Restrictions
on business operations
·
Loss of
independence
·
Lack of
franchisor support
·
Franchisor
Controls on Franchisees
·
Restricting of
sales territory
·
Requiring site
approval and imposing requirement on the outlet’s appearance
·
Restricting
the goods/
services that can be sold
services that can be sold
·
Requiring
specific
operating hours
operating hours
·
Controlling
advertising
Franchising Agreements
·
Franchise
contract
–The legal
agreement between franchisor and franchisee
·
Franchise
-The
privileges conveyed in the franchise contract
·
Multiple-Unit
Ownership
–The holding
by a single franchisee of more than one franchise from the same company
·
Area
Developers
–Individuals
or firms that obtain the legal right to open several franchised outlets in a
given area
·
Piggyback
Franchising
–The operation
of a retail franchise within the physical facilities of a host store
·
Product and
Trade Name Franchise
–Grants the
right to use a widely recognized product or name
·
Business
Format Franchise
–Provides an
entire marketing system and ongoing guidance from the franchisor
·
Master
Licensee
–An
independent firm or individual acting as a sales agent with the responsibility
for finding new franchises within a specified territory
Evaluating
Franchise Opportunities
·
Selecting a
Franchise Opportunity
–Personal
observation
–Advertisements
·
Investigating
the Potential Franchise
–Information
sources
·
Independent,
third-party sources
–Federal Trade
Commission
–Internet
–Franchise
consultants
·
Franchisors
themselves
–Disclosure
documents
·
Existing and previous
franchisees
Legal Considerations in Franchising
·
The
Franchising Contract
–Signed with
legal counsel present
–Contains a
termination and transfer provision
–Contains a
statement of rights to renew contract
Franchise Disclosure Requirements
•
Rule 436 of the Federal Trade Commission
–
Uniform Franchise Offering Circular (UFOC)
•
A document accepted by the Federal Trade
Commission as satisfying its franchise disclosure requirements
–
Litigation and bankruptcy history
–
Investment requirements
–
Conditions that would affect renewal,
termination, or sale of the franchise
Franchising Internationally
•
Very well accepted
•
Entrenched deeply within USA & Western
Europe
•
Fairly well structured in terms of framework
•
In USA:
–
$1 Trillion is spent each year on goods
bought at franchised outlets
–
One out of every 12 business establishments
is a franchised business
–
A new franchise business opens every 8
minutes of every business day
–
50% of retail trade is through franchised
outlets
•
High growth areas are South-East Asia, Latin
America & the Middle East
•
US franchisors lead the way in International
expansion
Franchising in India
•
Acceptability growing by the day
•
Fairly conventional industry spread
•
Approximately 600 franchisors spread across
industries like education, retailing, professional services, healthcare etc
•
Over 40,000 franchisees
•
Annual turnover from Franchising – anywhere
between Rs.8000-Rs.10,000 crores
•
Total investments made by Franchisees – over
Rs.5000 crores
•
Over 300,000 people directly employed by
franchised businesses
•
Variety of hybrid formats in practice
•
Number of International franchises already
existing, more coming in
Brief Sectoral Analysis
•
IT Education – Down for the moment but surely
not out; likely to re-emerge through IT Enabled Services
•
Retail – Going strong but getting hurt
because of the real estate markets
•
Vocational / Preparatory Education –
Fundamentally strong because of huge population base and high competition in
public examinations
•
F&B – Low level of activity currently but
attractive long-term potential
McDonald's in India
•
Professional Services – Low level of activity
currently but attractive long-term potential
•
Every year, Rs. 50,000 crores worth of food
produce is wasted in India because of lack of proper infrastructure for storage
and transportation
•
has spent more than six years setting up in
India
•
Involves procurement, warehousing,
transportation and retailing of perishable food products, all under controlled
temperatures.
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