Investor Grievance Redressal

http://www.investorhelpline.in  is a free of charge dedicated online portal to handle investor grievances administered by different authorities i.e. Ministry of Corporate Affairs, Securities and Exchange Board of India (SEBI) and Reserve Bank of India (RBI) in a focused and sustained manner. Right from filing of grievances to tracking status and interaction with administrator has been made online to make it user-friendly. The objective is to impart thrust to investor grievances and make the companies respond promptly. Additionally, the portal aims at development of an informed and enlightened investor.

Success Stories

• Non receipt of Refund Order 

Grievance against	Idea Cellular Limited
Grievance pending before lodging on Investor Helpline	2 years 1 month
Time taken by Investor Helpline for redressal	5 month 18 days

Remarks of Investor:-

"Dear Sir, the Refund order amount of Rs.34350/- related to IDEA IPO has been deposited in my account by ICICI Bank on 21.8.2009.
I once again thank you including your staff, who hastaken pain for writing letter, making calls, emails, follow up matter, preserving records etc., and most importantly for quick response. I received refund due to all your efforts that I will always remember.
Thanking you, yours faithfully, ANIL B.TRIVEDI" from Mumbai

Non-Receipt of Dividend

Grievance against Camlin Ltd. Grievance pending before lodging on Investor Helpline Nearly 7 years Time taken by Investor Helpline for redressal 1 month 26 days Remarks of Investor:- "Sharepro services (India) Pvt. Ltd., Registrar of "Camlin Ltd" has sent the unclaimed dividend of Rs.375/= in their cheque 412575 & 412572 dated 9.9.2009. My grievance has been redressed. Thank you so much for your concern on small investors. V.Nagarathnam from Salem"

• Non-Receipt of Dividend

Grievance against Gail India Ltd. Grievance pending before lodging on Investor Helpline 1 year Time taken by Investor Helpline for redressal 15 days Remarks of Investor:- “Sir within a fortnight of complaint on investor helpline I received the cheque of the arrear dividend. Thanks to investor helpline.” by Mithilesh Kumar Sinha from Bihar Non-Receipt of Share certificates / Units after allotment / transfer / Bonus Transmission etc. • Non-receipt of certificates after Transfer Grievance against Paramount Communications Limited Grievance pending before lodging on Investor Helpline 7 years Time taken by Investor Helpline for redressal 5 month 22 days Remarks of Investor:- “Thanks to Midas Touch in getting me 500 share certificates after a wait of 7 long years. Kindly help in getting the bonus/right/dividend declared in seven years because if they are paid to un bona-fide holder of my share there is no my fault. No body gets the benefit for which he is not entitled. Kindly send my this grievance also. Thanks again to Midas Touch and all its associates.” by Ashu Garg from Delhi • Non receipt of certificates after Allotment Grievance against Sterling Biotech Ltd. Grievance pending before lodging on Investor Helpline 10 year 10 months Time taken by Investor Helpline for redressal 1 month 15 days Remarks of Investor:- “I have received necessary share certificate from company on 15th March 2007.I am very much thankful to Investor Helpline in solving my pending issue.” by Mukund B Joshi from Pune Read More... Non-Receipt of Debentures / Bond Certificate or Interest / Redemption Amount • Non receipt of Redemption Amount Grievance against Modern Syntex (India) Ltd. Grievance pending before lodging on Investor Helpline 5 years Time taken by Investor Helpline for redressal 4 month 3 days Remarks of Investor:- “I have received 2 cheque of Rs.5000/- each from M/s Modern Syntex in full settlement of redemption amount. I am thankful to investor Helpline for the great help in getting my grievance redressed in such a short time. Thanking you once again, S Geetha Rao from Bangalore.” • Non receipt of Redemption Amount Grievance against Modern Syntex (India) Ltd. Grievance pending before lodging on Investor Helpline 10 years Time taken by Investor Helpline for redressal 2 month Remarks of Investor:- “The grievance has been partly solved by the company. The entire credit goes to the Investor Helpline. Thank you very much." by Monika Jain from Delhi. Read More... Offer for Rights Issue • Non receipt of Letter of Offer for Rights Grievance against Tata Motors Ltd. Grievance pending before lodging on Investor Helpline 1 day Time taken by Investor Helpline for redressal 11 days Remarks of Investor:- “After forwarding the grievance the Tata motors send me a duplicate right issue form on 10/10/2008” by Ashok Kumar Roy from Kolkata  • Non receipt of Letter of Offer for Rights Grievance against RS Softwares (India) Ltd. Grievance pending before lodging on Investor Helpline 9 days Time taken by Investor Helpline for redressal 5 days Remarks of Investor:- “Letter of rights issue offer has been received by speed post. This may be closed. Thanks for speedy redressal.” by Baby Subramanian from Thiruvarur Dist Read More... Non-Receipt of Annual Report / AGM Notice / Proxy Form • Non receipt of Annual Report Grievance against Bharat Bhushan Share & Commodity Brokers Ltd. Grievance pending before lodging on Investor Helpline 2 month Time taken by Investor Helpline for redressal 4 days Remarks of Investor:- “I am very thankful to investor Helpline as my complain for not getting annual report get solved within four days of posting my complain on site against Bharat Bhushan Share & Commodity Brokers Ltd.. thanks very much to you & many congratulations for providing small investor an easy & any time assessable platform to lodge their complains. regards.” bySandeep Batra from Rohtak, Harayana • Non receipt of Annual Report Grievance against Reliance Power Limited Grievance pending before lodging on Investor Helpline 3 months Time taken by Investor Helpline for redressal 29 days Remarks of Investor:- “Respected sir/madam I had received the annual accounts on 23-10-2009. All this happens because of your efforts thanks & regards Abhishek Gupta from Delhi" Read More... Non-Registration of Change in Address of Investor • Non receipt of Non registration of Change in address of Investor Grievance against Saptarishi Agro Industries Limited Grievance pending before lodging on Investor Helpline 3 month 6 days Time taken by Investor Helpline for redressal 22 days Remarks of Investor:- “The company has since recorded change of address as per their letter dated 27.12.2008. Thank you very much for the efforts taken. With New Year Greetings.” by R.Kumar from Chennai • Non receipt of Non registration of Change in address of Investor Grievance against Oswal Chemicals & Fertilizers Grievance pending before lodging on Investor Helpline 1year 5 months Time taken by Investor Helpline for redressal 5 days Remarks of Investor:- “I am glad to inform you that today on Feb. 12, 2007 I have received a letter no OCFL/LF-371139/07/3307 dated 10/02/07 from company confirming that change of address has been incorporated in the records of the company. Further as requested by the company the share certificates of Bindal Agro Chemicals Ltd are being forwarded immediately to the company for endorsement of the name of new company on the certificate, I am very thankful to you for extending help to me in the matter.” byBisan Sadu Sarwe from Mumbai Read More... Non-Receipt of Fixed / Public Deposits related amounts • Non receipt of Matured amount Grievance against Ecorts Finance Limited Grievance pending before lodging on Investor Helpline 1 month Time taken by Investor Helpline for redressal 22 days Remarks of Investor:- “I had registered a complaint for delay in refund of maturity of my company deposit with Escorts Limited, Faridabad. I am very happy to say that today i.e. 03/10/06 I received cheque for the maturity amount. I sincerely thank all the people who are working in the investor helpline in extending a helping hand to redress the grievance of ordinary people like me and I pray for all of you & your family.”byRajesh Jacob from Vishakhapatnam • Non receipt of Matured amount Grievance against Lloyds Finance Ltd. Grievance pending before lodging on Investor Helpline 7 year 6 months Time taken by Investor Helpline for redressal 3 month 7 days Remarks of Investor:- “This is to express my sincerest thanks for all your kind efforts, due to which I have received repayment of the full principal amount (no interest) against this FDR." by Rachita Srivastava from Allahabad. Others “Thank you for your message. I am fully satisfied with the patience and perseverance of MIDAS in following up investor grievances with defaulting companies.I have many of my grievances redressed and this would not have been possible but for the dedicated team of MIDAS. When nothing is done free of cost now a days I really appreciate the honorary services of MIDAS especially for senior citizens like who have no money power or muscle power to go behind the errant companies to get back our deposits in spite of orders from statutory authorities. Wishing you all the best. May god bless you to continue your services to the investor community.” by Bama Balaubramanian from Chennai.